Terms of Service

Submitting a project request or support ticket does not create a contract. Each engagement is confirmed separately with an agreed scope, timeline and cost.

Support response times depend on the priority selected and the nature of the issue. Urgent issues are prioritized, but no specific resolution time is guaranteed unless agreed in writing.

Clients are responsible for providing accurate content, access credentials and approvals required to deliver the work.

Third-party services such as hosting providers, registrars and DNS platforms operate under their own terms, which apply in addition to these.